Service
MBRose Service
MBRose is known for our good and personal support
If you face any kind of problem, related to our products, you cannot solve, please give us a call or write us an email. We will help you identify the problem at hand.
Before making contact please try to identify the following information:
- Type of product, is it related to data acquisition or in the reporting process, what might have caused the issue (power failure, operating system updates etc.)
- Do you have a service contract number?
Support/Maintenance
Call for support: +45 63 61 00 31
A quick and easy way to give you support, is by giving our service engineer a remote access to your local computer. In this way we can solve almost any problem, if it´s not a hardware related issue.
Click below to start download of the program.
Service Contract
We offer as an economical choice a standard or custom made service contract which include some of the following:
- Preventive maintenance
- Access to the newest software updates
- Remote and on-site support
- Defined urgent repair time schedule
- Crucial spare parts guarantee
Another choice is to select a contract with only software or hardware coverage.
Download
Please feel free to download any product brief of interest: